Effective Date: 1st September, 2024

Welcome to DNG Pharmacy and Mart! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. General Information

DNG Pharmacy and Mart provides a range of healthcare products and services, including the sale of prescription and over-the-counter medications, medical products, and personalized health services. These terms govern the use of our website and any transactions made through our online platform.

2. Use of Website

• By accessing and using our website, you confirm that you are at least 18 years old or have obtained the consent of a legal guardian.
• You agree to use this website for lawful purposes only and in a way that does not infringe on the rights of or restrict the use and enjoyment of this site by others.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information and Availability

• All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time.
• We strive to ensure that all product information, including prices, descriptions, and availability, is accurate. However, errors may occur, and we reserve the right to correct any errors or inaccuracies at any time without prior notice.

4. Pricing and Payment

• All prices are displayed in Nigerian Naira (NGN) and include VAT where applicable.
• We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment solutions. By submitting your payment details, you agree to be charged the amount reflected on your order.
• If there is an error in pricing or any other issues with your order, we will contact you to resolve the matter before processing your order.

5. Prescription Medications

• Prescription medications are only available to customers who provide a valid prescription from a licensed healthcare provider.
• You agree to provide accurate information regarding your prescription, and we reserve the right to verify the prescription with your healthcare provider.
• Prescription medications are subject to local laws and regulations, and it is your responsibility to comply with any applicable laws when purchasing such products.

6. Delivery and Shipping

• We offer delivery services within Nigeria. Delivery times and costs will vary based on your location and the shipping method selected.
• We aim to deliver products within the estimated delivery time provided at checkout, but we do not guarantee delivery times and are not responsible for delays due to factors beyond our control.
• In the event of a delay or issue with your delivery, we will notify you and work to resolve the matter promptly.

7. Health Advice and Consultations

• Any health-related information provided on our website or through our consultations is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
• Always consult a qualified healthcare professional for any medical concerns or questions you may have.
• DNG Pharmacy and Mart is not responsible for any adverse outcomes resulting from the use of information provided on this website or during consultations.

8. Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of DNG Pharmacy and Mart or its licensors and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, or otherwise use any content from our website without prior written consent from DNG Pharmacy and Mart.

9. Third-Party Links

• Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content of these external sites.
• We are not responsible for any information, products, or services provided by third-party websites.

10. Limitation of Liability

• DNG Pharmacy and Mart will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or use.
• Our liability for any claim arising from the use of our products or services is limited to the amount paid for the product or service in question.

11. Indemnification

• You agree to indemnify and hold DNG Pharmacy and Mart, its employees, affiliates, and partners harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or violation of these terms.

12. Modifications to Terms

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on our website.
• It is your responsibility to review these Terms regularly. Your continued use of the website after any changes indicates your acceptance of the modified Terms and Conditions.

13. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising out of or related to the use of our website or services will be subject to the exclusive jurisdiction of the courts of Nigeria.

14. Return and Refund Policy

• For details on our return and refund policy, please visit our Return and Refund Policy page.

15. Privacy Policy

• We take your privacy seriously. For information on how we collect, use, and protect your personal data, please review our Privacy Policy.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: support@dngpharmacyandmart.com
• Phone: 07040231289
• Address: 115, Old Enugu Road, By Pastoral Center, Abakaliki, Ebonyi State, Nigeria